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How to Handle Less Than Ideal Clients – Part 2

Less than ideal clients

Missed Part 1 – The Antithesis of Your Ideal Client?

Have you ever seen the children’s pegboard game where the objective is to match specifically shaped pegs to the holes in the pegboard?  Every heard of the old adage “a square peg in a round hole”?  The potential client standing in front of you is holding a pegboard with specific shapes cut in it.  You and your services are a clearly defined peg with a precise shape, size, and composition.  Your responsibility to yourself and your client is to determine if your peg fits the hole in their pegboard.

The best way to avoid a less than ideal client is to know what constitutes a good fit for you, and how to help them discover what a good fit is for them.  That need varies from personality to expectations, timetable, style, objectives, and budget.  I have found that the majority of the clients that have been problematic for me are because they don’t know what they want and I didn’t clearly express what I needed.

When the Unforeseeable Happens

The more clearly you spell out expectations on the part of both parties in your contract, the most space you give both of you to discover if you’re a good fit, modify terms, or spell out possibilities that may increase the time, cost, or change deliverables.  That is why I cannot stress enough the importance of having all agreements and expectations in writing.  No matter how carefully you assess a potential client and every foreseeable contributing factor, there will be times you find yourself working with someone who is not a good fit.  When this happens you have 3 options: complete the project as planned, modify the project, or cancel the project. (more…)

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The Antithesis of Your Perfect Client – Part 1

ideal client worksheet

 

I am greatly enjoying writing the current series on Self Care for the Creative Entrepreneur.  The resulting conversations that I have had with many readers around the world online and in person have enlightened and challenged me in my own journey in so many ways!  I am finding that this is one of those topics where the more time I spend, the more ideas and discussion there are to be explored.  I’ve decided to make it an ongoing series punctuated with other topics of creative entrepreneurship.  Currently on my desktop I have a document with 94 potential blog posts related to being a creative entrepreneur and creative business.   Every time I have a conversation with a client or think about a particular business success or struggle I feel like I add another topic to my list.  Now to just find the time to write about them all!

The Topic At Hand

Clients.  I’ve heard the topic discussed in hushed reverent tones, within paragraphs discussing hopeful dreams, desperate adventures, and sometimes even as a swear word! (more…)

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